Security & Fraud
Your security is our priority
Security is an ongoing partnership between American Bank Center and our customers. Continued education, heightened awareness, and the right tools go a long way toward helping you to protect your personal and financial information.
American offers Rapport-free security software from Trusteer, an expert in online security. This added layer of security detects malware intrusions and provides protection to the computer's browser, at no cost to you.
Debit Card & Credit Card Protection
Be in the know. Get text alerts on suspicious debit and credit card transactions in real-time to immediately identify possible fraudulent activity. Sign up today at the links below.
Protecting Yourself From Social Engineering
Social engineering is the art of manipulating people so they give up confidential information. The types of information these criminals seek can vary; but when individuals are targeted, the criminals are usually trying to trick you into giving them your passwords, social security number, debit or credit card number, bank information, or access your computer to secretly install malicious software. This can give them access to your passwords and bank information as well as giving them control over your computer.
There are several ways they will try to access information.
- Phishing - Attempting to acquire sensitive information such as usernames, passwords, or debit/credit card details, by masquerading as a trustworthy entity. Phishing is typically carried out by email or instant messaging and often directs users to click on a link or open an attachment.
- Phone impersonation
- Dumpster diving
- Shoulder surfing
- Social networks
Rule of Thumb
Never share your user name, password, social security number, or account numbers with anyone. American will NEVER ask you for this information.
The following links provide up-to-date information on fraudulent scams, viruses, spyware, etc.
Have you been targeted? Report spam/fraud to us by email or call 1-877-483-6811
If you fall victim of Identity Theft or would like additional information on ways to protect your identity, you can find helpful information on the Federal Trade Commission website www.identitytheft.gov. Please refer to this website for the latest scam information, consumer alerts issued by the government and other resources such as credit scoring and telemarketing rules.